the BM Rosendahl Service-team is here for you

the service of
bm-rosendahl

A highly competent and fast service partner is an essential complement for smooth production.​

service of bm-rosendahl

Of course, high-end production machinery constitutes a good basis for low maintenance time and costs.

And as a European premium supplier and reliable partner, we provide service support on a first-class level. Our team takes care of your requests, minimizes your down time and steadily improves your production performance. Our portfolio comprises a wide range of premium service elements:

first level support

When it comes to a problem in production, every second counts. We are here for your support.

spare parts

We have the most important spare parts on stock, guaranteeing short reaction times.

improvements

Even the most long-lasting machines need an upgrade and can be improved offer time.

service contracts

Get the most out of your equipment with good maintenance.

The better you take care of your production line, the longer it will last. Our Annual Maintenance Contract (AMC) provides scheduled maintenance visits at the customer’s location. Scheduled by BM-Rosendahl, a fully trained and top skilled engineer is delegated to the agreed destination.

your benefits

  • Improvement of overall equipment efficiency (OEE)
  • Increase of up-time
  • Calculable service charges
  • Special discount for additional necessary on-site time
  • Improved efficiency of maintenance work
  • Continuous training during the service visit
  • Recommendations for optimized machine operation
  • Information about possible machine upgrades
  • Support for spare parts management

helpdesk & first level support

Our highly qualified team provides 1st level support free of charge.

We guide you through all your requests within the shortest possible time.
Before contacting us, please prepare the required information below. This facilitates quick support:

  • BM-Rosendahl order number and/or machine number (from name plate on the machine)
  • Required spare parts
  • Detailed description of required support

your direct contact

Hotline: +43 3113 5100-115
Fax +43 3113 5100-9115
service.bm@rosendahlnextrom.com

service visits

We offer quick on-site service and support in any country.

Depending on your needs, visits can include technical inspections, repairs, maintenance, line performance and process/product optimization as well as suggestions for preventative maintenance.
We ensure the highest priority in urgent cases.
 
battery-machines_Training-on-machines

individual trainings

We offer well-organized staff training to individuals and groups.

Your individual program always includes a theoretical and a practical session with the manufacturing equipment.
Make use of our expert knowledge in our technical workshops, e.g. for process engineering.

spare parts

Our well-sorted spare part stock enables deliveries within the shortest possible time.

By cooperating with first-class carriers, we provide rapid delivery to anywhere in the world. Contact us for premium quality and original BM-Rosendahl spare parts.

your direct contact

Hotline: +43 3113 5100-115
Fax +43 3113 5100-9115
support.bm@rosendahlnextrom.com

improvements

Even when your line is up and running, there always is a wide range of upgrades, improvements and trainings.

Time doesn’t standstill. In the technical field, there is always new technology and innovation that can lead to more efficiency or expand the functionality of your equipment. We analyze your production and can help you increase machine functionality.

Contact us to find out more about the possibilities to upgrade your current equipment. We will evaluate together how we can bring your electrical, mechanical, or process up-to-date.

We offer well-organized staff training to individuals and groups. Your individual program always includes a theoretical and a practical session with the manufacturing equipment.

Individual trainings
Make use of our expert knowledge in our technical workshops, e.g. for process engineering.

your direct contact

Hotline: +43 3113 5100-115
Fax +43 3113 5100-9115
support.bm@rosendahlnextrom.com

Any questions?
Get in touch with us.

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