the service of
bm-rosendahl
A highly competent and fast service partner is an essential complement for smooth production.
service of bm-rosendahl
Of course, high-end production machinery constitutes a good basis for low maintenance time and costs.
And as a European premium supplier and reliable partner, we provide service support on a first-class level. Our team takes care of your requests, minimizes your down time and steadily improves your production performance. Our portfolio comprises a wide range of premium service elements:
first level support
When it comes to a problem in production, every second counts. We are here for your support.
spare parts
We have the most important spare parts on stock, guaranteeing short reaction times.
improvements
Even the most long-lasting machines need an upgrade and can be improved offer time.
service contracts
Get the most out of your equipment with good maintenance.
The better you take care of your production line, the longer it will last. Our Annual Maintenance Contract (AMC) provides scheduled maintenance visits at the customer’s location. Scheduled by BM-Rosendahl, a fully trained and top skilled engineer is delegated to the agreed destination.
your benefits
- Improvement of overall equipment efficiency (OEE)
- Increase of up-time
- Calculable service charges
- Special discount for additional necessary on-site time
- Improved efficiency of maintenance work
- Continuous training during the service visit
- Recommendations for optimized machine operation
- Information about possible machine upgrades
- Support for spare parts management
helpdesk & first level support
Our highly qualified team provides 1st level support free of charge.
We guide you through all your requests within the shortest possible time.
Before contacting us, please prepare the required information below. This facilitates quick support:
- BM-Rosendahl order number and/or machine number (from name plate on the machine)
- Required spare parts
- Detailed description of required support
service visits
We offer quick on-site service and support in any country.
We ensure the highest priority in urgent cases.
individual trainings
We offer well-organized staff training to individuals and groups.
Your individual program always includes a theoretical and a practical session with the manufacturing equipment.
Make use of our expert knowledge in our technical workshops, e.g. for process engineering.
spare parts
Our well-sorted spare part stock enables deliveries within the shortest possible time.
By cooperating with first-class carriers, we provide rapid delivery to anywhere in the world. Contact us for premium quality and original BM-Rosendahl spare parts.
improvements
Even when your line is up and running, there always is a wide range of upgrades, improvements and trainings.
Time doesn’t standstill. In the technical field, there is always new technology and innovation that can lead to more efficiency or expand the functionality of your equipment. We analyze your production and can help you increase machine functionality.
Contact us to find out more about the possibilities to upgrade your current equipment. We will evaluate together how we can bring your electrical, mechanical, or process up-to-date.
We offer well-organized staff training to individuals and groups. Your individual program always includes a theoretical and a practical session with the manufacturing equipment.
Individual trainings
Make use of our expert knowledge in our technical workshops, e.g. for process engineering.
